CONDITIONS

CARS. All of the cars hired by AUTOCOM Car Rental are new. The cars are divided into groups.
During the reservation you may choose a car by make and model or by group. Available group cars (models) are indicated on the website.
The lessor reserves the right to change the reserved car into another car of the same or higher group (in case of an accident or technical breakdown).

CAR BREAKDOWN. In case of technical breakdown the lessor undertakes to provide the renter with a replacement car in the shortest possible period of time. Help line works 24/7.

PERIOD OF CAR  HIRE/RENTAL. Minimum car hire/rental term is 24 hours, maximum - unlimited.

PRICE OF RENTAL. Car rental prices are indicated for the day. Rental day means 24 hours from the beginning of taking possession of the car. Indicated prices are final, there are no additional or hidden fees. The price includes: compulsory vehicle civil liability, CASCO and passenger insurance. In exceptional cases the price may change: regarding the hire/rental period and the amount of kilometers driven for trips abroad. All car prices include VAT.

DEPOSIT. Deposit for cars is €200 - €500, for passenger or cargo minibuses is €300 – €500.

INSURANCE. All rented cars are insured with vehicle civil liability and CASCO insurance for rented cars, valid in the entire geographical area of Europe. The renter or any other person liable to drive a vehicle are insured with the compulsory vehicle civil liability insurance which compensates body injuries for up to €2 500 000, as well as damage for property for up to €500 000. Civil liability insurance covers material and health damage for another accident participant and third party persons.

CASCO insurance in case of an accident – covers damage caused to the rented car regardless of who causes the accident.
CASCO insurance in case of car theft – covers damage in case of car theft. Compulsory condition – the documents and keys of the hired/rented car have to be delivered to AUTOCOM, otherwise insurance protection shall not be valid.
Passenger insurance from accidents: every rented vehicle is additionally insured with passenger insurance which covers damage in case of death – €7 240, and in case of disability – €15 000.
Unconditional franchise/liability for cars - €200 - €500 Eur, for passenger and cargo minibuses - €500.

ADDITIONAL INSURANCE. In case of an accident when the renter is the liable person or in another case of car damage when there is no liable person, in cases where the car’s glass and tires are damaged the renter compensates unconditional franchise/liability amount which is not covered by the insurance company, from the deposit. In order to reduce the renter’s liability to €0 we offer to get additional insurance.

Additional insurance price is €10 – €15 a day, depending on the car and renter’s driving experience.

Minimum price of additional insurance for cars is €45, for passenger and cargo minibuses is €100 for entire period of hire.

Maximum price of additional insurance for cars is €100, for passenger and cargo minibuses is €150 for the entire period of hire/rent.

ADDITIONAL INSURANCE FOR WINDOWS, LAMPS AND TIRES. This kind of insurance reduces your responsibility till €0 only for windscreen, lights and tires in case of damage. Insurance price – €30 for all rent period.

DRIVING RESTRICTIONS.  Minimal drivers age - 21, driving experience when renting cars is 1 year, when renting passenger and cargo minibuses – 3 years. Driving abroad with a rental car is only possible upon a written consent of the lessor. A fine of €1150 is applied for willful departure abroad without the lessor’s permission.

MILEAGE RESTRICTIONS. There is a limited mileage for rentals up to 3 days. For all rentals more than 3 days we do not apply limited mileage. These terms are valid by using a car in district of Lithuania.

NECESSARY DOCUMENTS. In order to conclude a car rental agreement it is necessary to provide a personal identification document and a valid driver’s license.

CAR PICK UP/RETURN. The cars are picked up/returned at AUTOCOM LT office in Vilnius, Savanorių pr. 129, in AUTOCOM Car Rental offices of Vilnius and Kaunas airports during the working hours – free of charge. Working hours: 

AUTOCOM Car Rental offices and pickup locations:

LITHUANIA

Central Office in Vilnius: Savanorių pr. 129, Phone +370 659 322 22.

Business Hours:  Mon – Fri     8.00 AM – 6.00 PM

                        Sat – Sun   9.00 AM – 4.00 PM

Our branch at Vilnius International Airport is located in the arrival hall B (first floor). Phone +370 659 322 22.

Our branch at Kaunas airport is located in the former passenger terminal along with all other car rental companies. Follow the directions CAR RENTAL” upon arrival at Kaunas Airport. Phone +370 659 82310.

Our branch in Klaipėda is located at Šilutės pl. 2, Phone +370 630 099 71.

AUTOCOM Car Rental Meet&Greet service is available at Palanga airport, the arrival hall, Phone +370 630 09971.

Business Hours:  Mon – Fri       8.00 AM – 8.00 PM

                        Sat – Sun      8.00 AM – 4.00 PM

LATVIA, ESTONIA

AUTOCOM Car Rental Meet&Greet service is availabe at Riga and Tallinn airports, the arrival hall.

Phone +370 659 322 22.

Business Hours:   Mon – Fri   8.00 AM – 8.00 PM

                        Sat – Sun 9.00 AM – 4.00 PM

 

  • Pick up after hours fee - 15 €.

           Working days 20:00 iki 08:00.

           Weekends 16:00 iki 09:00.

           Holiday days.

Car pick up/return in Vilnius and Kaunas cities at the address indicated by a client is charged €10 during working hours, and €15 after working hours. In other towns – by agreement.

ONE WAY CAR HIRE. 

Vilnius - Kaunas, Kaunas - Vilnius: €15;

Vilnius - Klaipėda, Palanga: €60;

Vilnius - Šiauliai: €50;

Kaunas - Klaipėda, Palanga: €50;

Kaunas, Klaipėda, Palanga - Šiauliai: €40;

Vilnius, Kaunas, Šiauliai, Klaipėda, Palanga - Riga: €100;

Vilnius, Kaunas, Šiauliai, Klaipėda, Palanga - Tallinn: €270;

Riga - Tallinn, Tallinn - Riga: €250.

 

FUEL.  The cars are picked up with a full fuel tank and must be returned with a full fuel tank as well. In case of not returning a car with a full fuel tank a €15 refueling service fee will apply and the client will have to pay for the lacking amount of fuel according to the petrol-station receipt.

ADDITIONAL EQUIPMENT.  We additionally offer for rent GPS mobile navigation, child seats, roof racks with rails.

Prices:   Child seats – €3/day.

            GPS – €3/day.

            Roof rack – €4.50/day.

For a rental period longer than 10 days child seats and GPS – €15 for entire period.

One child seat is free of charge for clients who own an AUTOCOM LT car hire discount card.

RESERVATION. You may book a car on our website www.autocom.lt, by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone +370 659 322 22. When you complete a reservation you will get a reservation confirmation which will be sent to your e-mail address or you will be contacted by phone. In order to book a car for the same day hire/rental orders are only accepted by phone + 370 659 322 22.